Dear Customer, 

Please see details below on the repair status on EAC & C2C Network:
Please kindly take note: Ongoing/Pending/Update items in RED; Items unchanged from previous update in BLUE.

 

          EAC 1 Segment K Cable Fault

 

 

Fault Type:  

Cable Cut

 

HD/PA Ticket:  

345757

 

Current Status:

ON HOLD

 

Cable Ship:  

CS Durable

 

Cause:

Seismic Activity / Turbidity Slide

 

Comments:

On Hold

                                         

 

Estimated/Actual Traffic Switched:        11th Mar 1656hrs HKT

(N.B. “Estimated traffic Switched:” is stated for Protected SDH Traffic ONLY which has not already been affected by a Full Cable Fault. Unprotected and 10G wave service’s are not expected to experience an outage (Unless the fault is already a “Full Cable Fault”) until the “Cutting Cable” Activity.

 

Estimated Traffic Returned:                     TBD

(N.B. “Estimated traffic Return:” is stated for Protected SDH Traffic ONLY. Unprotected and 10G wave service’s may experience hits and random up & down periods from “Final Splice” onwards till the “Repair completion”. However, the services are considered stable and safe to use from the “Estimated traffic Return:” Date/Time onwards).

 

Est./Act Date

Step 

Activity

Status

TBD

Step 01

Mobilization & Loading

Completed

TBD

Step 02

Transit to Cable Ground

On Hold

TBD

Step 03

Arrive at the Cable Ground

Pending

TBD

Step 04

Preparation & Route Survey

Pending

TBD

Step 05

Cable Recovery

Pending

TBD

Step 06

Splice Work (Initial & Final)

Pending

TBD

Step 07

Repair Completion

Pending

 


 

          EAC 1 Segment L Cable Fault

 

 

Fault Type:  

Cable Cut

 

HD/PA Ticket:  

345727

 

Current Status:

ON HOLD

 

Cable Ship:  

CS Durable

 

Cause:

Seismic Activity / Turbidity Slide

 

Comments:

On Hold

 

Estimated/Actual Traffic Switched:        11th Mar 1612hrs HKT

(N.B. “Estimated traffic Switched:” is stated for Protected SDH Traffic ONLY which has not already been affected by a Full Cable Fault. Unprotected and 10G wave service’s are not expected to experience an outage (Unless the fault is already a “Full Cable Fault”) until the “Cutting Cable” Activity.

 

Estimated Traffic Returned:                     TBD

(N.B. “Estimated traffic Return:” is stated for Protected SDH Traffic ONLY. Unprotected and 10G wave service’s may experience hits and random up & down periods from “Final Splice” onwards till the “Repair completion”. However, the services are considered stable and safe to use from the “Estimated traffic Return:” Date/Time onwards).

 

Est./Act Date

Step 

Activity

Status

TBD

Step 01

Transit to Cable Ground

Pending

TBD

Step 02

Arrive at the Cable Ground

Pending

TBD

Step 03

Preparation & Route Survey

Pending

TBD

Step 04

Cable Recovery

Pending

TBD

Step 05

Splice Work (Initial & Final)

Pending

TBD

Step 06

Repair Completion

Pending


Pacnet will keep you posted on the repair progress. Please do not hesitate to contact Pacnet Planned Activity Group at pscpateam@pacnet.com if you have any questions or concerns about this notification. Your cooperation is greatly appreciated.

Regards

Celine Teoh
Enterprise Support Executive
Pacnet Customer Service
pscpateam@pacnet.com    
International Dialing Number (IDD):+65 6419 2001
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India


Friday, April 1, 2011

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