Dear Customer, 

Please see details below on the repair status on EAC & C2C Network:


EAC 1 Segment C Cable Fault

 

 

Fault Type:  

Cable Cut

 

HD/PA Ticket:  

347123

 

Current Status:

Permits/Planning and Logistics Ongoing

 

Cable Ship:  

CS Durable

 

Cause:

Seismic Activity / Turbidity Slide

 

Comments:

Loading Spares at Keelung base port

                                         

Estimated/Actual Traffic Switched:        20th Mar 1934hrs HKT

(N.B. “Estimated traffic Switched:” is stated for Protected SDH Traffic ONLY which has not already been affected by a Full Cable Fault. Unprotected and 10G wave service’s are not expected to experience an outage (Unless the fault is already a “Full Cable Fault”) until the “Cutting Cable” Activity.

 

Estimated Traffic Returned:                     1st Apr 18:00hrs HKT

(N.B. “Estimated traffic Return:” is stated for Protected SDH Traffic ONLY. Unprotected and 10G wave service’s may experience hits and random up & down periods from “Final Splice” onwards till the “Repair completion”. However, the services are considered stable and safe to use from the “Estimated traffic Return:” Date/Time onwards).

 

Est./Act Date

Step 

Activity

Status

21st  Mar

Step 01

Mobilization & Loading

Ongoing

22nd Mar

Step 02

Transit to Cable Ground

Pending

22nd Mar

Step 03

Arrive at the Cable Ground

Pending

23rd Mar

Step 04

Preparation & Route Survey

Pending

25th Mar

Step 05

Cable Recovery

Pending

30th Mar

Step 06

Splice Work (Initial & Final)

Pending

31st Mar

Step 07

Repair Completion

Pending

 


 

          EAC 1 Segment D Cable Fault

 

 

Fault Type:  

Cable Cut

 

HD/PA Ticket:  

347099

 

Current Status:

Pending Seg C Completion

 

Cable Ship:  

CS Durable

 

Cause:

Seismic Activity / Turbidity Slide

 

Comments:

Pending Seg C Completion

 

Estimated/Actual Traffic Switched:        20th Mar 1840hrs HKT

(N.B. “Estimated traffic Switched:” is stated for Protected SDH Traffic ONLY which has not already been affected by a Full Cable Fault. Unprotected and 10G wave service’s are not expected to experience an outage (Unless the fault is already a “Full Cable Fault”) until the “Cutting Cable” Activity.

 

Estimated Traffic Returned:                     TBD

(N.B. “Estimated traffic Return:” is stated for Protected SDH Traffic ONLY. Unprotected and 10G wave service’s may experience hits and random up & down periods from “Final Splice” onwards till the “Repair completion”. However, the services are considered stable and safe to use from the “Estimated traffic Return:” Date/Time onwards).

 

Est./Act Date

Step 

Activity

Status

TBD

Step 01

Transit to Cable Ground

Pending

TBD

Step 02

Arrive at the Cable Ground

Pending

TBD

Step 03

Preparation & Route Survey

Pending

TBD

Step 04

Cable Recovery

Pending

TBD

Step 05

Splice Work (Initial & Final)

Pending

TBD

Step 06

Repair Completion

Pending

 

Pacnet will keep you posted on the repair progress. Please do not hesitate to contact Pacnet Planned Activity Group at pscpateam@pacnet.com if you have any questions or concerns about this notification. Your cooperation is greatly appreciated.

Regards
Celine Teoh
Enterprise Support Executive
Pacnet Customer Service
pscpateam@pacnet.com    

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



Monday, March 21, 2011

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